"This price guide (or quotation) is given subject to the following disclaimers:

When giving a quote over the telephone or site unseen, we assume that you have accurately measured the area to be stripped.  If your measurements are inaccurate, the cost may be different from the quote. 

We are unable to ascertain the quality or type of sub-floor or base underneath the flooring that you have asked us to remove.  As a result, if we find that there is more than one layer of flooring to be removed, our original quote will be exceeded.  You will be liable to pay for the actual cost of removing the flooring and any additional layers.  We will make all reasonable attempts to obtain your approval before proceeding once we ascertain that our quote will be exceeded. 

The act of stripping your flooring may cause damage to the base or the sub-floor, where that sub-floor is inadequate for any reason.  As a result, we may need to cease work until certain other works or repairs are carried out.  We will not be liable for the cost of such repairs or additional works or for any damage that is caused to the sub-floor as a result of inadequacies of any kind in the sub-floor.

You must ensure that we have free access to the work area and that all items are removed from the work area.  We will take all reasonable care but will not be liable for damage to any items left in or near the work area.

Stripping floors usually produces substantial amounts of dust.  We use dust extraction units wherever reasonably possible and take care to vacuum and dust the work area at the completion of work.  Despite this, we cannot eliminate dust completely and it is your responsibility to protect and clean areas outside the work area, as necessary.

Stripping floors also involves substantial noise production and vibration.  We recommend that you notify your surrounding neighbours, especially where the site is located in an apartment complex or commercial premises.  In some commercial premises, we recommend that floors be stripped after hours, to minimise the risk that work may need to be suspended as result of complaints from neighbouring retailers.  If we are required to cease work for any reason for any period, including as a result of complaints from your neighbours, we reserve the right to charge an hourly waiting charge, per person engaged to work on your floor.  In certain circumstances, a minimum call out fee will apply.